Details

RETURNS

Unless stated otherwise in the product description, the product you receive from IRON CURTAIN CUSTOMS will be in NEW condition from the manufacturer. We do not sell open box or customer returned product in our web store.

IRON CURTAIN CUSTOMS is proud to extend a 30-Day Satisfaction Guarantee on every order from the day the order is delivered. You may return NEW, UNOPENED merchandise within 30 days of delivery for a full refund. Merchandise that has been installed, modified, damaged, or removed from the manufacturer’s original packaging is not eligible to be returned for a refund. In some cases, open box returns may be approved for store credit. Customers are encouraged to verify product compatibility and consult with installation guides before attempting any product installation. *Professional Gunsmithing is not a requirement, however it is highly encouraged for certain products in our web store*

Defective merchandise under Manufacturer Warranty is subject to the Warranty Terms and Conditions as declared in the product description and/or installation instructions. We will gladly help direct you to our vendors’ customer service if this applies.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to settle and post funds to your account (5 to 10 business days).

If you need to return an item, please CONTACT US with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

SHIPPING

We ship USPS First Class and Priority to all US Territories, including Puerto Rico and Guam. We DO NOT ship internationally.

You will receive an Order Confirmation to your email upon completing your Order. Current lead times to process payment and ship out orders is 2-3 Business Days. Once your Order has been prepared and packed for shipping, you will receive a Shipping Notification along with Tracking Information. Tracking data can sometimes be delayed, especially during busy seasons. If you have questions regarding delayed or inaccurate tracking information, please refer to the corresponding shipper for accurate updates.

Customers are responsible for securing packages after they are marked “Delivered” by the carrier. IRON CURTAIN CUSTOMS does not accept any liability for theft of packages that have been marked “Delivered” by the carrier.

 

PRIVACY POLICY

Privacy is important to all of us and we respect yours. Any personal information you provide is solely used to process your order. Any and all information collected on this site will never be sold, disclosed to third parties or reused without your permission. We are committed to providing you with a safe and secure shopping experience.

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or a legal process served on Texas Shooter’s Supply.

Information that will be provided to companies we use in order to process your order:

• Credit card processing company: Name, billing address, and credit card number and expiration date.

• Off-site warehouse: Name, shipping address, phone number, product SKUs, and order number and date.

• Shipping company: Name, shipping address, phone number, package weight and order number(s).

DATA COLLECTION AND USE

It is not required to create an account with us, but if you choose to do so, we will collect and retain the following information:

• Name

• Billing Address

• Shipping Address

• Phone Numbers

• Email Address

This information is used to process and ship your order.

YOUR ACCOUNT

If you choose to create an account on this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 21, you may use texasshooterssupply.com only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders.

CREDIT CARD DATA

We do not store credit card information. All sensitive data is replaced with a surrogate value called a token. In a nutshell, all cardholder data is replaced with a placeholder (or token), rendering your card useless to criminals. This method removes all confidential data from our internal network. Once a credit card has been entered, we have no way of seeing the data from your card again – even our accountants cannot see your card number. Your real card data is stored at a highly secure, offsite location. IRON CURTAIN CUSTOMS complies with all PCI (Payment Card Industry) requirements.

 

TERMS AND CONDITIONS

IRON CURTAIN CUSTOMS LLC, DOES NOT, AND WILL NOT SELL ANY FIREARMS, AMMUNITION, SERIALIZED ITEMS, OR ANY OTHER ITEMS RESTRICTED OR REGULATED BY THE ATF ON THIS WEBSITE. IN ADDITION, ANY SERVICES PROVIDED BY IRON CURTAIN CUSTOMS WILL BE INVOICED AND PAYMENT COLLECTED OUTSIDE OF THIS WEBSITE. THESE TERMS ARE NON NEGOTIABLE.